<> FOIA The car park office is open weekdays 8am to 4pm and can be contacted on 0116 258 5295 for further information. If you cannot get through on the phone and have any further concerns, please email Lead Nurse for Specialist Surgery, [email protected] Kind regards Communications Team Leicesters Hospitals. Royal Wolverhampton Hospital Trust. 2023 Feb 8;17:527-534. doi: 10.2147/OPTH.S397504. Google Scholar. Patients will either self-refer or be referred by their primary care health professional. LE1 5WW, Posted via -, Surv Ophthalmol. The service will run between 08:30 to 16:00 except weekends and bank holidays. Oral and Maxillofacial Surgery. 2, 3 . Internet Explorer). Kulu-Glasgow I, Delnoij D, de Bakker D . A survey of patients visiting the eye casualty clinic of the Leicester Royal Infirmary was conducted during a one-year period. We are really sorry that we havent responded to your comment. Eye Casualty opening times: Monday to Friday, 8.30am to 4.30pm Saturday & Sunday, 8.30am to 12.30pm If your problem happens outside of these hours and you feel that it is urgent, you should come to the main Adult Emergency Department at Leicester Royal Infirmary. As previously, patients self-presenting to an optometry practice with ocular symptoms can be assessed for suitability at the reception desk by appropriately qualified staff. nhs.uk Eye Referral Unit - A34 - New Cross Hospital Telephone 01902 695805 Website Ophthalmology Service Where to go Address New Cross Hospital Wolverhampton Road Heath Town Wolverhampton West Midlands Postcode WV10 0QP Time / Date Details When is it on Monday - Friday 08.45am - 17.00pm. An official website of the United States government. You are using a browser version with limited support for CSS. Would someone from the hospital authority like to explain? Who has Care Opinion told about this story? Most eye casualty departments provide a service far in excess of their capacity; 1, 2 and review patients having non-urgent problems more appropriate for primary care or outpatient clinics. and transmitted securely. There was no significance difference between the two groups in terms of the duration of pain (p > 0.2). It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. The number of self referrals in our patient group was high as in previous studies (85% versus 5889%).2, 5 This reflects the historic availability of an open access casualty at WEI and to a lesser extent, the unavailability of direct access dedicated eye casualty after hours in surrounding ophthalmic departments.9. A small suggestion would be to have some information leaflets on various conditions and further reading , it is a lot to take in when you are diagnosed with a condition you have never even heard of. Level 5 Wards 31, 32, 33 (Acute Frailty Unit) & 34 Level 6 Hearing Services Training Rooms Amica. In conclusion, a dedicated out-of-hours eye casualty seems to have a limited role We recommend such a reorganization to other units only after the respective units have similarly examined the demand for eye care in their casualty as part of the reorganization process. 1981 Jun;65(6):436-8 HHS Vulnerability Disclosure, Help This was lower on the weekend (Saturday: 39 +/ 7, Sunday: 29 +/ 5). Bhopal RS, Parkin DW, Gillie RF, Han KH . <>/PageLabels 335 0 R>> Furthermore, over half of these patients were found to have had symptoms for longer than 12h with only three patients needing admission and urgent treatment. But please state clearly that you have asked the patient to attend eye casualty, otherwise we have to spend time calling them. Would you like email updates of new search results? Oesophago-Gastric cancer surgery. Leicester Royal Infirmary Tell us what was good and what could be improved, say thanks or call for change Emergency Department Eye Casualty Maternity Independent Review into Maternity Services at the Trust Improving our maternity services Maternity Covid-19 Information Your Pregnancy and Birth Parent and antenatal classes Patient information leaflets All Maternity Sexual Health Services Sexual Health Clinics Get Tested Sexual Health Contraception Don't throw triage out with the bathwater. All of the above inboxes are monitored during weekday opening hours by staff and appointments are arranged depending on the level of urgency and availability. 2017 May 18;5(5):CD009781. Demographic and clinical data were collected for 6576 patients. We performed over 5,600 operations, the majority being done as day cases. The frequency of eye trauma in males was twice that in females. Those IP optometrists who were signed up to LUECS in the past, now have a contract for this bridging scheme. Leicester Royal Infirmary 9 years ago. We saw almost 20,000 patients in Eye Casualty. Accessibility TrustMed Pharmacy is located in the main car park on Havelock Street, next to Osborne and Windsor buildings. Click here to submit your comments to us. The Leicester Royal Infirmary car park is accessible via Havelock Street and is open 24 hours a day. 1 0 obj If someone in your practice has the necessary IP qualifications and you wish your practice to be part of LOTS, please contact Tom Bocock/Zack Sentance, General Managers of Ophthalmology at UHL: [email protected] & [email protected]. I cannot rate this department highly enough , they do excellent work. Data were recorded by both medical and clerical personnel during each patient visit. Data were recorded by both medical and clerical personnel during each patient visit. Eye 1998; 12: 880882. Duration of presenting symptoms in the eye casualty. LOTS will involve an ophthalmic telephone/video triage and a group of participating community Independent Prescribing optometrists working within the Leicestershire urgent eyecare service (LUECS). About: Our work is patient-focused to ensure we provide high quality customer and patient experience through our safe, effective and professional services. Also my follow up appointment seems to have not been made but hopefully in the process of being done now after chasing! Wakai A, Lawrenson JG, Lawrenson AL, Wang Y, Brown MD, Quirke M, Ghandour O, McCormick R, Walsh CD, Amayem A, Lang E, Harrison N. Cochrane Database Syst Rev. There is one main pharmacy at the Leicester Royal Infirmary, on the ground floor of the Windsor building near the main hospital entrance. Oncology - Clinical. Seven hundred and thirty-eight patients (57%) were minor emergencies and discharged at first attendance by nurse practitioners. I was so grateful for their skill and expertise which probably saved me my sight and they were amazing. Data were recorded by both medical and clerical personnel during each patient visit. TrustMed Pharmacy is located via the main entrance, turn left onto the main corridor, opposite the Radiology department. }=inQ}pq'TjsR"sR; LE1 5WW, Posted via endobj PubMedGoogle Scholar. %PDF-1.5 Please send your suggestions and comments [email protected]. Share your experiences of UK health and care services, Default Our team are a competent and highly-trained team of pharmacists, dispensers and technicians who have patient safety and quality of services at heart. 2023 University Hospitals of Leicester NHS Trust, We dispense all white outpatient prescriptions issued in clinics (please note - we do not dispense green FP10 prescriptions). Monday to Friday - 08:30 to 16:30 Saturday, Sunday and Bank Holidays - 8:30 to 12:30 Outside these times emergency patients can attend the main Accident and Emergency Department, and will be referred to the on-call eye team if necessary or you can call NHS 111 service first. Latest reviews for Leicester Royal Infirmary. Saudi J Ophthalmol. The service will run between 08:30 to 16:00 except weekends and bank holidays. volume21,pages 441442 (2007)Cite this article. Article One year in an eye casualty clinic. AlSamnan M, AlAmry M, Aldossari S, Talea M, Khandekar R, AlGhadeer H. Clin Ophthalmol. 2023 University Hospitals of Leicester NHS Trust. % To obtain Thank you for taking the time to post your comments about our Ophthalmology department. Emergency (same day referrals) If you are sending a patient to eye casualty, please send a copy of the referral with the patient or an email. Eye Casualty Opening Hours: Monday to Friday - 08:30 to 16:30 Saturday, Sunday and Bank Holidays - 8:30 to 12:30 Outside these times emergency patients can attend the main Accident and Emergency Department and will be referred to the on-call eye team if necessary. Ir Med J 2001; 94: 265266. The .gov means its official. Demographic and clinical data were collected for 6576 patients. Leicester Royal Infirmary Monday to Friday 8:30am - 8:00pm Saturday and Sunday 9:00am - 7:00pm TrustMed Pharmacy is located in the main car park on Havelock Street, next to Osborne and Windsor buildings. All patients received chloramphenicol (1%) ointment. Weekends 09.00am - 17.00pm For any TrustMed pharmacy enquiries, please call: 0116 254 1446, Email for all three sites:[email protected]. Clipboard, Search History, and several other advanced features are temporarily unavailable. Opening times, locations and contact details. All new patients attending the casualty at WEI over a 4-week period (131 October 2004) had information collated on: demographic data, referral source, presentation time, symptom duration, diagnoses, and management. Visit https://www.careopinion.org.uk We want to hear from you on how to improve our service and provide the best care possible. I was impressed by the friendliness of the staff and efficient system of being given a number and waiting to check in so you could gauge where you were in the queue. The necessary examinations and interventions cannot be carried out if there is difficulty with communication. Eye 21, 441442 (2007). About: County hospitals are part of the Alliance and not UHL NHS Trust. Windle J, Mackway-Jones K . The Eye Casualty department is based in the Windsor Eye Clinic, Windsor Building, Level 1 at the Leicester Royal Infirmary. Click here to submit your comments to us. Thank you for visiting nature.com. The site is secure. I was happy to wait 2 hours and grateful to . The PubMed wordmark and PubMed logo are registered trademarks of the U.S. Department of Health and Human Services (HHS). Royal Leicester Infirmary Hospital Infirmary Square Leicester LE1 5WW (Get directions here) +44 (0) 3003031573. . <>/ExtGState<>/XObject<>/Pattern<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> The authors are aware that limiting the eye casualty hours may influence the utilization of emergency care services by patients with non urgent health problems after hours.10 We also revised the triage criteria with the revised criteria having shortened symptom durations. Wolverhampton and Midland Counties Eye Infirmary, Royal Wolverhampton Hospitals NHS Trust, West Midlands, UK, You can also search for this author in For any TrustMed pharmacy enquiries, please call: 0116 254 1446 Email for all three sites: [email protected] Share your views Please include the following: Optometrists can use their own business email address if it is encrypted and is suitable for sharing patient identifiable and sensitive information. 1983 Aug 31;35(15-16):747-52 For certain acute eye conditions/symptoms, patients can be directed to theCovid-19 Urgent Eyecare Service (CUES) on 0116 326 5588 to speak to an optometrist who can then determine whether the patient can be seen under CUES or if they need to visit the Eye Casualty department. cgUgn/enM}`.U+u8s;Uo`,\`/!xlC9dEZ=Xjb V\h zh$tn$L*hu1xZ?cZi8Ix@ jE"4' MD+=EV8:60dm&. Anyone you share the following link with will be able to read this content: Sorry, a shareable link is not currently available for this article. We are so lucky to have these skilled practitioners there for us and I left the department full of gratitude and pride in the amazing service the NHS can provide. Symptoms duration categories: 1up to 6h, 2>6h up to 12h, 3>12h to 1 day, 4>1 day and up to 2 days, 5>2 days to 1 week, and 6>1 week. please state in your referral letter if a patient you are referring to UHL Ophthalmology dept has a language barrier and will need an interpreter. Ophthalmology. When sending referrals via email, please ensure they are either in Word or PDF format. We saw almost 20,000 patients in Eye Casualty. Disclaimer. LOTS is being introduced as a temporary replacement for CUES which was withdrawn in Dec 2022. Br J Ophthalmol 1985; 69: 865870. Opening Times Entrance (ENT/EYE Outpatients Department) Waiting Room / Area (ENT/EYE Outpatients Department) Waiting Room / Area (Eye Treatment Waiting Area) Inside Access Consultation / Treatment Room (Consultation) Consultation / Treatment Room (Eye Treatment) Consultation / Treatment Room (Triage) Accessible Toilet (Male - Right Hand Transfer) _)b5"'>~Bn8/3&i{yZz` UZlv? The doctors were professional and efficient and were able to diagnose the problem quickly and then took time to explain what the implications of this were. The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. I arrived 10 minutes late for my appointment at theatre arrivals, but the staff were very nice about, I arrived on completely the wrong ward on Balmoral and then ran to child Orthoptics Windsor where, Arrived at the eye clinic on time, taken in for checking and eye drops inserting. 2 0 obj For any TrustMed pharmacy enquiries, please call: 0116 273 8996. -, Lancet. 01902 695080. 3 Where is the Ophthalmology Suite?