We had three kids DNA done, 2 at one lab (we will call them lab 1) and 1 at another (lab 2). When testing for legal reasons, a third-party must witness the DNA collection process and verify the identity of each person being tested. Do you guys have a test for $750 through dhs? Could anyone let me know how much fees are? If the exact same people contribute DNA again this time, you can expect results to be exactly the same. I have attempted to login to my account with the user name (email address) and password that I created, but get an error message-Login not found. However, going back to my account, I was pleased to find a document, available in English and Spanish, that provided explanations of various aspects of the report. Give us a call at 800-344-9583 and well get it all straightened out for you. How is this is possible? hence, u should not doubt d authenticity of its result. So as i read a lot of people have doubt in results, cause obviously they see some similarity. I dont see how this could happen if a reputable lab was used. I still have not received an email or phone call about my results. If the exact same DNA was submitted for the second test as was submitted for your test with us, all data would look exactly the same. Youll need to contact us directly at 888-404-4363 and they can help you get a new form. This is why the accreditations we hold as a laboratory are so important. I read that I should inform the company before testing if the two alleged fathers were related, and if any of the participants had undergone a blood transfusion or specific type of stem cell transplant. Thanks. Results Login DNA Paternity Testing, Best DNA Paternity Tests, Paternity Test Kit - Identigene - DNATesting.com This IDENTIGENE DNA paternity test collection kit provides fast, accurate, and confidential results in just one business day, once samples arrive at the lab. Hi, Steve. Also we could not get assistance to reset password. How long does it usually take to receive samples to you from Richmond Indiana. Hi, Walter. Another two days later, I received an email (again from DDC, with no mention of Identigene) informing me that my results were ready. More posts in "July 2013 Birth Club" group, Create post in "July 2013 Birth Club" group, the most helpful and trustworthy pregnancy and parenting information. It may be that the biological father of your child, if he is black, has white in his background and those are the genes the child is displaying. It is for internal use only. A witnessed collection by a third party eliminates the chance for mistakes or tampering with the samples. Participants may not live close to each other or there may be other reasons to collect and send samples separately. Contact us directly at 888-404-4363 (M-F, 9 AM to 5:30 PM Eastern) and one of our Client Support representatives will be happy to help you. You did not answer all my questions! http://dnatesting.com/how-do-dna-samples-for-paternity-testing-become-contaminated/ I received a text stating my samples and payment have been received and my results be available tomorrow. My childs father shared that he did smoke then brush his teeth and also used mouth wash afterwards about 15 minutes before taking the test. Identigene ruined my life. Their home testing services start from $199, and have an accuracy of 99.9%, without testing the mother. and the alleged father must be excluded. If not, someone will contact you. Thank you! How does that happen? i believe DNA test is very normal to b conducted. as police does it all d time n considers it as solid evidence. Is it possible he submitted someone elses DNA as his own? It just took a little longer for the results since they say they didnt have my email. The information we would have on your case is information taken from the paperwork sent to us with the DNA samples. How much does the actual lab testing cost to have the test done? I understand but they are very different.if I go to court. Youll need to call us directly at 800-344-9583 and selection the option to make a payment. In these situations, the integrity of each person is critical. We are retesting again through DDC directly, since they offered another kit? Well, I dont know what to sayIts also not possible for a highly-accredited lab like ours to issue a positive probability of paternity if the man tested is not the biological father. Hi, Rain. For at-home collection, its best for all parties to collect samples together, helping each other to avoid mistakes. I sent in the samples on Thursday but I didnt know they had to be dry before putting in the envelope. Fill out a sample envelope for each participant and be sure to fill out the order form. Although our lab itself maintains a full battery of accreditations, the at-home test cannot be accredited by the AABB, since the identification of participants cannot be verified. AncestryDNA quotes that their tests are 99.6% accurate. I can not trust in this results because she has my shape eyes only and chin, nose, mouth, face, whole body, foot and hand are uncles. Hi, Destiny. If our names are in your system the lab could have seen a test was done on us 2 weeks ago and just sent me the same results. Please give me something that assures me that the test were ran each time besides just your word, When a client believes that an individual on the test did not swab their own mouth and they retest and witness the swabbing process and mailing of samples the last thing they want is their tests to be linked together by the lab by a phone numberresults come back the same then it leads to questioning whether the lab actually ran the test the second time hopefully you see my point and can give me something to reassure me you ran test each time. I got a home test taken with my child and her father and the test said that he wasnt the father. If IDENTIGENE performed the initial test, we will send out another kit free of charge in order to collect samples from the mother. Great to hear thatwhat policies does identigene have in place so I can be assured. Your report is available for you to view online for 30 days and, if it was a home test, is kept in our records for 90 days. Physical characteristics are never an absolute indicator of biological relationship: only DNA can determine that for sure. Youve probably looked into what the process entails, compared prices from various companies and thought about the implications of knowing paternity and how that will change or impact the lives of the people involved in the test. I saw on the website that there was 1 business day turn around time. On top of that, for a straight paternity test, accredited labs today will only return a 99% or higher probability and not 98%. That being said, each test is run twice by independent teams to ensure correct results for the samples we are given. Hi, Maeghan. Hello, I got my daugher and the possible father of my child tested and it came back 0% I dont understand because she looks like him a lot and she is really white like us both. Thanks for testing with us. we were told that no dna could be extracted due to the fact that the bones from which the sent samples were extracted were sprayed with chemicals for 45 years for preservation purposes. Whatever it takes to obtain conclusive results. Man its been exactly 2 weeks since Ive mailed out the samples and it says yall still havent received em. Nobody answers please help. Why would collection dates be different for the alleged father and child? I also paid online. Identigene gets pretty bad reviews for poor customer service, while DDC (which offers their own test) gets glowing customer service reviews. Hi! But adding participants always makes a relationship tip more accurate, and I dont know how reliable the lab is that you used. Please tell me did you ever get the answer from lab Corp was identigene wrong because I have a baby who I really believed was my bf he looks like him his family and everything and looks nothing like my ex who they said is the father.something don't feel right. Your email address will not be published. My first question is how long before i receive my results? The person I will be testing is black but there are no resemblances and she has no trace of being mix race what so ever. All I can say is that we specialize in paternity testing and have performed thousands upon thousands of tests. Participants must show a valid form of picture ID in order to participate and have their DNA samples collected. Hi! Is identigene ever wrong? As in father and child? The first time we did a split kit ( cause we live 5 hours apart). You cant use a money order to pay online, Chris, only a credit card. Collection dates could be different if the alleged father and child had their DNA collected at different times/different collection locations. Is there a way to track samples to know that it was received, or is it confirmed when I receive the first email with confirmation number and pin? Anyway after my son was born he wanted a test. Why do you ask for name and date of birth if you do not put it on test results for piece of mind test. Well, thats strange! Hi, Alysa. Hi, Dee. But then I found out that your company has caller ID and used my phone number and pulled all my test upwhy!! Once you decide on what test youll need, follow the directions below if youre wanting a personal home paternity test or click click here if you want to find out more about our court-admissible option. Identigene is a company with a long history in paternity testing. Payed with cashiers check. The kit will cost you about $25, depending on the store you purchase it from. As suggested in the kit instructions, many customers choose to send their samples back to us a different way, like overnight or via FedEx so theyll get here faster. Give us a call at 888-404-4363 to arrange for legal testing with court-admissible results. Great questions all. Overall though, I didnt find anything particularly worrying, so clicked to complete my order. Once samples arrive, testing takes two (2) business days. As for the swabs, if there is not enough DNA to complete testing, then results are delayed because testing is suspended and new samples must be obtained from the customer. With the mother's DNA sample, the accuracy of results up to 99.99%. Will the test still be done and will I still receive the results? So he swab his mouth but didnt do it the full 15-30 seconds. Hi, Tameka. Hi, Lexi. Hello Keyera, Hi, Josh. Single Mom? Ive paid for the testing to be done . Also those are the only 3 possible people. Samples are destroyed after testing. I logged in with no problems and downloaded the report (shown below). Hi, Keisha. If alleged father used his DNA swabs and placed them n his envelope and the alleged childrens will the lab detect that or give a positive even tho the childrens DNA was not taken.. asking on behalf of family member. so as long as i followed the directions and watched the alleged father do the dna test, there isnt a chance my results could be wrong? Thanks. Identigene review by a DNA Testing Choice user2016-06-10, My sister encouraged me to pick Identigene but the whole process felt very amateur. To find a retailernear you that sells IDENTIGENE Paternity Test Kits, click click here. If you didn't cheat then it's his baby and there is nothing to worry about. Hi, Katelynn. I should find out the results in 5-7 days, I am going to find out which one gave me the wrong results very soon! Lastly, youll mail the samples and order form to IDENTIGENE in the pre-addressed, pre-paid envelope included in the kit. Can you test without the mother? Would a blood test possibly show a different result? We also have 1-day and same-day results available for an extra fee. I had no complaints because I knew that I had only been intimate with him so instead of being offended, I agreed to letting him test the baby. With an at-home test, the identities of participants cannot be verified. Hi, Tia. Is there anything else i can check to be absolutly sure? One thing to ask yourself: Are you absolutely certain the man submitted his own DNA? Hi, Sarah. Do you live in New York? Hi, Yelonda. No test is 100 percent accurate. I live in Missouri. I used the envelope that was with the kit. There was a helpful tool that allowed me to find the nearest store that sold Identigene tests, using my zip code. You should get an email from us anytime. Identigene review by a DNA Testing Choice user2016-03-18. I have been on hold on the phone with yall for 3 hours and have not spoken to a single person yet. What is the email that will be connecting us when the results are in? I understand the rules of HIPAA thats why I left my email address. Call us at 888-404-4363 for details and to consult with one of our experts. That wouldnt hurt, since results were inconclusive. If you would like assistance with any of the paperwork, or have any questions or concerns, please call us at 888-404-4363. We have worked extremely hard to put measures in place that prevent any mistakes from being made throughout the entire DNA testing process from beginning to end. I changed them names on one test but paid with the same credit card so the representative was still able to see all my test..so then I changed names again and paid with money order. It generally takes 7-10 business days for samples to arrive at the lab (not including weekends). Give us a direct call right away at 888-404-4363 to check on the status of your testing. Hey! The form included a web address, which I entered into my browser. I have tested several times with your company and Im concerned that you are seeing my past testing and reprinting them instead of retesting. Are identigene dna tests accurate? Its strange because all of the numbers are the same Im guessing it is showing now that the numbers that matched for them she actually got from me? Hi, Ira. Hi, Alante. Consumers can buy a test kit online or at various retail outlets. What if I wanted to have the DNA information deleted from your records? I was 100% positive of who her father was. I was surprised to see that it was only $24.99, which was much cheaper than other paternity tests Id seen. Can you, please Arizona520 update on your experience?? Although Identigene is now owned by DDC, it has its own dedicated website. Youre welcome to contact us at 800-344-9583 for more info. However, the email I received asked that I place the confirmation number on the order form. You can access it on the DNAtesting.com website by clicking the Results Login button at the top of any page. Regards, Neli. Tina, that is a case identification number that we assign at the lab so as to look up information quickly and prevent cases from getting mixed up. The IDENTIGENE paternity test is easy to use by collecting samples using the simple and painless . But this would not affect results. I tested with your company twice. We are an accredited laboratory and follow very strict guidelines to ensure accurate results. we had a problem with a sample so my son had to send in another sample and then they couldnt find us on their system for a day which delayed the process further. sent in my convent forms and yall have yet to email me the results could they please be emailed tonight????? Other than that, you can request all notifications to be via text message only. If you dont swab right cant the test be different? As mentioned in the instructions, if customers want their samples to reach us faster and dont mind paying for postage, theyre always welcome to send the envelope priority mail or via FedEx. I had relations with two people of the same family, being uncle and nephew. Even the conceiving time is offIm so confused. Hi, Toni. And as Im aware that looks dont determine anything but there is so many similarities but also the timing doesnt add up its just not possible. which are the best labs in the world to sent samples for a second or third test ? For security reasons, we dont email results reports. 0 stars for this company bad selling practices! I see youve contacted our Client Support Team about your case, which is great. Hi, Nina. I DIdnt pay online I paid through to the mail. Well you guys are wrong so now we arer doing a court ordered Test. You didn't say who you tested with for the prenatal, but let's assume it's an accredited lab and the results were accurate. Our extraction and analyses processes are exactly the same for at-home tests as for legal ones. If the exact same DNA is submitted for this test as for the last test, you can expect the data and the results to be exactly the same. Were here today till 6 pm Eastern Time and one of our representatives can help you. If samples are not contaminated our lab would have released 100% accurate results (based on the DNA and information sent in to us to test with). Pay the $2000.00 ! Results eventually came but I ended up buying two paternity tests. Give us a call at 800-344-9583 and we can help. Identigene review by a DNA Testing Choice user2018-08-20. Once samples arrive at the lab, however, results are posted in 1-2 business days. However, I order my groceries online and noticed that I could also purchase the test from the Walmart website. Identigene review by a DNA Testing Choice user2018-02-13. There was a helpful list of instructions that told me how to access my results in the account Id set up when registering the kit and paying the lab fee. I would like to know if I took a dna test would you be able to tell me if I fathered a child in Vietnam if they have submitted a dna test? Avoid at all costs. Hi just took a dna test and they came back positive. Next, IDENTIGENElaboratory technicians prepare the extracted DNA for amplification by checking plates and samples and pipetting. To simplify the statement, please look at the formula below: 'John Doe [insert alleged father's name Did you find out who was wrong. I was also not sure what the Combined Paternity Index was and struggled to take any meaning from the table. How do you guys know who the gear belongs to if the names of the father and child arent printed out on the dna paper. The damage is done, we'll never be a family after this. Hi, Brent. All I can tell you is that were an AABB-accredited lab and we run testing on every single sample that comes through here. In your case, since the results were negative, the samples were re-tested by a different person, just to be sure. You can either download it from your online account or call us. But if you are issued results, then there were no problems with the swabs. the samples may have arrived in your office as early as 2nd 3rd week November.. Hi! Get answers anytime by visiting our Help Center. Is it possible that I send my sample in a pay the lab fee at a later time ? Should I be concerned about an error being made? I particularly appreciated the supporting information provided with the report and the option to purchase the test in-store or online was a bonus. I was looking for a DNA test to be done at home with simple and easy to follow instructions. All parties would need to retest. Hi, Mykie. The DNA tests are carried out in an accredited laboratory. Thanks! This time your results were different. This time it will include the mother, Im gonna assume that wont really impact the results of the test. If the lab determines new samples are needed to complete testing, we will send you out new testing materials free of charge. Hi, Christopher. by Craig Macpherson, Click to see this image and more, at larger size, Customer The prepaid envelope is included in the kit for our customers convenience, however, many customers choose instead to send in their samples using 1st class mail or a courier like FedEx so that they get here faster. The Identigene test delivered the service that had been promised, and I was happy to receive a definitive result. But you can't GUARANTEE SH!T so stop saying that. If you need your sample to arrive earlier, consider another mailing option such as 1st class USPS or FedEx. DDC, parent company of HomeDNA, is one of the most highly-accredited and recommended DNA paternity-test labs in the world. The #1 app for tracking pregnancy and baby growth. The answer is 16-24. During this process, the cheek cells on the sample buccal swab are purified of proteins or contaminants and the DNA is separated from the cell. It gives you the affordable, accurate, trusted answer you need, without weeks of waiting. Thank you for your comment! I also sent an email asking and have not heard back yet. We would need to do other relationship testing instead. It can take about 2 weeks for the post office to deliver postage-paid mail, so it most likely has just arrived or will be very soon. Thank you for telling me thatso all my efforts for changing names and date of birth were useless to assure my samples were retested ( so they look like new clients for testing)because my past test were pulled up when I called to register my test because of caller ID..I meant to say DNA does not change..what on my test assures me my samples went through the process of being tested? Take the test. It is optimal to wait till the swab dry a bit before putting them in the envelope. Our teams great at replying to emails. I cannot remember what email was used how do I fix this??? However the email said he was excluded as the father. i had my daughter and possible father tested and it just says 0%, not whether its inconclusive or conclusive. These variations, called SNPs (Single Nucleotide Polymorphisms), have the potential to tell you about how your DNA can affect your chances of developing certain health conditions, and what you may pass down to your future children. Thank you for contacting Identigene. Anyway after my son was born he wanted a test. Please call our Client Support Center at 888-404-4363 (M-F, 9 AM to 5:30 PM Eastern Time). https://www.facebook.com/HomeDNAIdentigene/. Is the other possible father a close biological relative to the man who was tested? You wont be able to log in to your account until the report has been posted. Ive tried to redownload the results but it keeps failing. Whether for legal or personal purposes, the DNA test results and testing are the same. Hello, I did a test recently and we paid with a money order, I know we will be contacted by email when test is received , I was wondering if the results are sent to the email address or an online account ! Identigene review by a DNA Testing Choice user2018-01-23. I cannot comment on a different companys test. we forgot to give the pharmacist who who did the mouth swab the 90$ lab fee money order and no one said anything so i guess it was cool. This is Carolyn and I worked both for Identigene when it was its own lab and I now work for DDC, which bought Identigene. It means that if all goes well, your results will be available on the date mentioned in the email. So 2 weeks later we retested and I drive to the other parties home and we did it together and mailed to your lab. If youd like to modify any information, youll need to call Identigene directly at 800-344-9583. This has been very frustrating for us and we would like answers. You'll also receive the historical migration paths of your maternal and paternal lineages. What happens to the samples after they are tested? When we receive a money order with the pay to the order of blank, we do still apply it to the case it came in with. Sounds like we might be missing some important information that we need to process your order. See our DNA Testing laboratory accreditations. Place sample swabs in the corresponding sample envelopes. 1 DDC Way . Im an old customer trying to log in again to see my results again.. There are how-tos for this in the kit instructions. I just need to know if we can still pay via money order (lab fee) ? We cannot discuss it here in a public forum due to HIPAA privacy regulations. is there a chance this is wrong? I sent the accomplished sample envelopes from asia first and had a friend from US hand carry it only to find out that I cannot make the payment yet through your on-line site.. can you advise how I can make the payment through money transfer facilities? We keep results on file for one year for an at-home test and for five years for a legal test, so we would not have any data on file for 2006. Identigene review by a DNA Testing Choice user2018-06-15. If you paid online and included the barcode from your kit during registration, youre just fine. After a year we decided to take another because we both felt the test was the indentigene test wrong and come to find out he was the father of my child so how do you explain that ? Hi, Tiffany! 2. Thank you for your time and help. In fact, I hadnt seen anything on the Identigene or Walmart websites that even mentioned DDC, so found it slightly concerning to be contacted by what seemed to be a completely different company. Out of nowhere my daughters father left us (I say us because he hasn't seen or asked about her in a month). Web link: http://dnatesting.com/including-the-mother/. If you have any additional questions or concerns please feel free to contact us 888-404-4363 and we will be happy to assist you. It is only used as an identifier when a customer calls in to customer service. If the markers are the same, then the alleles should be consistent too, yes. This started by explaining a bit about DNA and the processes that had been used in the analysis. Hi, Clara. Im not sure what you mean by case number? What happens when I receive the email if I cant access the account to view the results? We provide the most accurate testing available on the market today. We follow the direction according and i witness the entire process so there was no tampering of DNA swabs. Analysis done by different labs for the same person, MUST THEY give EXACTLY the same NUMERIC VALUES of alleles of allelic pattern (vWA, TPOX, TH01, D13S318,etc.) The first time we did a split kit ( cause we live 5 hours apart). Hi, Jessica. Our parent company, DDC, is a highly-accredited lab and trusted around the world. Technology is so improved these days that a paternity test between a possible father and child seldom yields inconclusive results. A report is then generated and viewable online with your designated password. Hi, Nani. Hi, Kaprice. Hi, Mercedez! from Identigene Identigene gave me incorrect results. I have done 2 paternity test and one was from DDC and other from court in my country. Im trying to register my kit online but the barcode is not working. Is your test for immigration purposes? Part of the witnessed DNA collection process includes a Chain of Custody Form, used to document who had control and possession of the DNA samples. Once theyre here and testing begins, an email notification is sent to the address on file and everything goes very fast. It then went on to provide details about how to interpret different sections, including the paternity index and probability of paternity. Can you swab someones spit to get the dna results thank you. You will be notified via email once theyre here and given an estimate of when results will be posted. Our parent company, DDC, does this type of relationship testing.