Clear CMOS to erase theBIOSmemory and return its settings to their factory default levels. It is a dell inspiron 13.3 inch laptop. You must log in or register to reply here. c). Getting really frustrated! I've tried everything suggested and it still boots up, screen comes on briefly and then it does a total shutdown as if there is a lock or setting that stops the process. @wafflespancakes. If not, verify that the power supply voltage switch is set correctly and check for signs of electrical shorts. Click on Settings. Click on the Windows icon on your computer, then type in Troubleshoot. Try opening up the bottom, disconnect the battery, press and hold the power button for a full 60 seconds, then reconnect the battery and see if it will power up. This generally leads to dissatisfaction of the customers towards the desired brand companies like Dell, HP, Lenovo, Sony, etc. Please remove the floppy drive or CD-Rom drive, the battery, any PCMCIA cards, the hard drive and all but one memory module (if you have more than one), and then try restarting the system on AC power. Then just reinsert the battery after pressing the laptop Power on button for 30 seconds as described above. -Press and hold the power button for 30-45 seconds (with battery and power still removed) -Insert just the battery and attempt to boot the laptop. Backlit Keyboard Goes Off After only a few seconds of inactivity, Dell Laptops all models Read-only Support Forum. In the event of a bad power supply, the only remedy is to replace it with a new one. @abelbenoie. On This Day May 1st May Day CelebrationsToday traditionally marked the beginning of summer, being about midway between the spring and summer solstices. no, it's most likely power supply unit, it's not even getting to post, the laptop will still boot with a distinctive beep for video issues, or artifacts, or blank screen but stay on if video is issue, but for it to immediately turn off it's a power issue. JavaScript is disabled. Thanks for pointing me in the right direction - the CMOS battery was the problem for me. Lift your computer and gently rotate it while gently shaking it from side to side. I'm waiting for her to let me know on that one. This is easy with a desktop, but a real pain in the A$# with most laptop as it requires dissasembly and the "Clear CMOS" jumpers are not normally identified in user manual - If they even exist. If it fails with one but not the other, that's your answer, but if it powers off as you describe in both cases, then it's something within the laptop itself. Then, use the Shutdown command to turn it off. Can you get into the BIOS and stay there for a few minutes? Whenever I tried to turn it back on, it would work for a few seconds to a minute or two and then turn off. To do this, open the computer, remove the memory modules from their slots, and gently reseat them. How can I set it so that it remains lit for the entire time I am using the laptop? A faulty power supply can result in not enough, if any, power getting to the motherboard, causing the computer to shut off immediately or not turn on at all. You can also put it in the refrigerator for an hour and test again. 1 - Install Dell Quickset if it's not already installed. Check the IDE cables and SATA cables, which are connected to the hard drive, CD or DVD drive, and floppy drive (if present). Best, Andre twitter/adacosta groovypost.com I tried the VGA and DVI connection w/out luck. Reassemble the laptop, reinsert the main battery and connect the charger. Chances are your computer wouldn't power on at all if this switch is wrong, but an incorrect power supply voltage might also cause your computer to turn off by itself. Reseat everything inside your computer. If reseating the battery doesn't fix the problem, consider replacing the CMOS battery. This could be related to pretty much anything from bad RAM, bad HDD to a bad processor. It works now! It could be a heat issue. I've seen that a lot in other kinds of electronics. A beep code will give you an excellent idea of exactly where to look for the cause of your computer turning off. JavaScript is disabled. b). You could try removinging the CMOS battery for 10 Minutes and if possible clear the CMOS. This was an odd one. If you end up replacing the PSU, keep the computer plugged in for at least five minutes before you try powering it on. sabihataranum, Philip Le Riche A mixture between laptops, desktops, toughbooks, and virtual machines. Surge protectors and battery back-up units can go bad over time, causing reduced power flow to the computer. 64 Questions View all Abel Benoie @abelbenoie Rep: 199 5 6 Posted: Oct 24, 2020 That fixed the problem. When I checked further into Dell trouble shooting, the beeps translated into a CPU issue, which unfortunately it did turn out to be.hope this helps, @davidh49712 seems like every case is different. If the backlight stays on/off for only a few seconds, the backlight timeout setting might need configuring in the BIOS. Method 1: Run Power troubleshooter. Perform the following steps: -Remove the battery and Power adapter. oldturkey03 The battery is full. What if any lights are showing on the PC when trying to start it? Yes, except I think you have intergrated GPU (Not a Card). Is your computer turning off by itself immediately or at some point before theoperating system loads? No matter what, your laptop shuts down after an excessive use. Did you check for a screensaver? Most Dell laptops will give you a series of "beeps" we call "beep codes" that work sort of like Morse Code; they produce a specific sequence of long and short beeps when a device is missing from the computer. I then did a factory reset which didn't fix the issue. The odd part was that despite that her SS settings had never been touched in the year and a half she had that PC, something on last Thursday changed and now the screen goes blank after the time set in the screensaver field. If the computer stays on for several minutes before it turns off, see: Why does my computer turn off without warning? Our advice is to revisit Step 12. You are using an out of date browser. This is coupled with the clearing of the computer's temporary memory. The only thing that changed is that before I changed the card it would turn off stay on no signal until I turned off my laptop, unplugged the monitor, turned back on the laptop and after it was on plug back in the display and it worked again. But, at least you've got it figured out now. It's most likely either the battery or the mains adapter. This topic has been locked by an administrator and is no longer open for commenting. If your PC turns on but displays nothing, power off your computer by holding down the power button for 3-5 seconds. If none of the recommendations above help resolve the issue, we suggest sending the computer to a repair shop or replacing the motherboard. at most 3 seconds its on for. Same issue. Just make sure you get an OEM one and not aftermarket. no, can't technically be change, the power supply powers the whole laptop, the power cord or battery just supply power to the power supply unit which distributes power to each component that is needed. My 5 year old Dell Studio 1558 laptop was running fine until today. g). Normally if it is just low it only messes up time/date, but if "real" low it could cause the indications you have. I was using it today for an hour or so and then it suddenly turned off. You must log in or register to reply here. There is an easy way to tell. Reset BIOS. This might be from both partners. Did you try googling replacing it yet. Once. Method 1: Open the Hardware and Devices troubleshooter: http://windows.microsoft.com/en-US/windows7/Open-the-Hardware-and-Devices-troubleshooter Method 2: Uninstall and reinstall the mouse drivers and see if that helps: Follow the steps mentioned below: a) Click Start, Type device manager and hit enter. It may not display this or other websites correctly. All the posts i've read suggest faulty batteries, to which the OP's mostly reply that they've change the battery and still have the same problem, like myself. Computers are full of screws, as they hold nearly every internal component in place, and from time to time, they can come loose. Also how are you going to determine if the battery is good or bad. Flashback: May 1, 1964: John Kemeny, Mary Keller, and Thomas Kurtz at Dartmouth College introduce the original BASIC programming language (Read more HERE.) iPhone v. Android: Which Is Best For You? I had no idea such a setting even existed. How to open a computer case. These can quickly cause problems (within a minute). I have a very similar problem which recently started on my 1 and a half year old laptop. What to do when your computer shuts off during the boot process. A BIOS misconfiguration could be why your PC won't start up normally. My Toshiba Portege R930 turns off suddenly when it's anywhere around 60-70% charged when operating on just the battery and the mains is disconnected. this seems to be a problem with people not asking how old the laptop is or how often its used but logic to me says to check out the powerboard containing your power button the contacts on this button could be stuck on one side thus making your laptop think you are holding the button down you can try replacing this board at your own risk but i would let a tech deal with that the other side of it is that you should test the current coming from your battery and from your ac adapter to make sure you are getting the proper and steady flow of power, Everything in life has a solution, we really need to faith during this seasons. It's often the cause of the problem when the computer powers on for a second or two but then powers off completely. If the power button is shorting out or even just sticking to the case, it might be the reason your computer is turning off by itself. Anyone know what I can try, or a possible fix. If it is still under warranty, you need to contact dell. It is a dell inspiron 13.3 inch laptop. @maximillia33753, my laptop having a trouble with powering on i dont know what happen.When i press the power on the light also on but after a few seconds 2 or 3 seconds the light off ..can you please help methank you in advance. Welcome to the Snap! Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Faulty motherboard or graphics card ? Now click "Change advanced power settings". Will this delete the stuff i have on hard drive? could it be the video card? And, does it come back on normally with mouse or kb activity? Reseat everything inside your computer. Need help. Replace the power button if it fails your testing or if you suspect it's not working correctly. In these cases, you have little option but to rely on individuals or companies with these resources. Try reseating the following and then see if your computer stays on: Unplug and reattach your keyboard and mouse as well. I checked her power settings, even created my own customer power settings where both settings are set to never. An electrical short in a computer, which may cause power issues, happens when pieces of metal cause a path for electricity to flow through that shouldn't exist. HP Pavilion dv4t 14.1-Inch Widescreen Laptop. Perform a hard reset Inspect the power cable and the power port on the desktop for damages Verify that the power cable and wall outlet are working correctly Check LED indicator on AC adapter (select Dell all-in-one computers only) Verify that the correct voltage is set on the power supply unit (applicable for Dell desktops only) Once charged again at 100%, on battery alone the laptop will operate until it goes to half-3 quarters full again. If you don't take the time to troubleshoot this possibility thoroughly, you may end up missing a simple electrical short and performing costly hardware replacements later for no good reason. Unplug from mains, hold power button down for 20 seconds. Send me to safe mode. Also could be the Bios has a setting that has changed and is now incompatable with system. D620 laptop would power up for 3 seconds and then silence. Anything else I should check, I'm at a loss. Glad it worked. It is +ve on top - marked on battery. e). JavaScript is disabled. In that case you'll need to clean off and reapply the heatsink paste and refit the heatsink. If you hear what sounds like small rocks banging around, you likely have loose screws inside the case. Whenever I tried to turn it back on, it would work for a few seconds to a minute or two and then turn off. Then, make sure your power supply voltage switch is set accordingly. To proceed, we recommend going through each section below to help find a solution to your problem. Abel Benoie. Test the power button on the front of your computer's case. no display though and the machines cuts off right away. It may not display this or other websites correctly. ok just tried it with one stick of ram, then no hard drive, then undid the cmos battery for about 10 minutes, still all turned on for a second the straight off. Go to Solution. If you are not off dancing around the maypole, I need to know why. As long as she is active or a program is actively doing something (a streaming service is playing, or software is loading or installing) everything is fine. Make sure the modules are firmly seated and the clamps on both sides of the modules snap into place. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. e.g. Upon restart, press 4 to enter Safe Mode. This is normal as the BIOS has been reset. The idea is to drain all the power from the motherboard to remove any corrupted settings that may be being held by the battery even though it is low perhaps. If your computer continues to turn off by itself, proceed to Step 12. The purpose here is to remove as much hardware as possible while still maintaining your computer's ability to power on. I bought a brand new battery and when the laptop is unplugged from the mains and left to battery usage alone, it still turns off at 3 quarters full. Thanks in advance. With the watch type batteries I just replace it, in the worse case I'm out 5 bucks. To do this, open the computer, remove the memory modules from their slots, and gently reseat them. Inspect the inside of your computer for problems that cause shorting. Test the power button on the front of your computer's case. sell power supply testing units for under $20. Backlight on my keyboard goes dark after only a few seconds of inactivity. If your computer is new or the motherboard was recently replaced, make sure the thermal compound is properly applied to the processor. Even the cheapest ones that are available from major hardware stores are useful. If you don't fix the problem that way, you can always return here and continue troubleshooting with the more generic information below. I request someone to do it for me. There is no input on the LCD. @pleriche. or new battery? If you do then you know that replacing the coin cell battery on the motherboard may stop this from happening. @davidh49712, Hi all, I managed to isolate the issue due to the amount of light blinks if any you see when you first try and turn the laptop on. From what you are saying, it is not a watch battery, so you should either verify it's good, or replace it. If this works, you need a new adapter. Test your power supply. I don't know how to delete this thread. sorry dude, but even if you have a place that does repairs and you go find out what's wrong, it will cost about $25 just for them to say power unit, Buy a new one. How do I remotely turn my PC power on and off? If the problem was a corrupted BIOS then the laptop will start OK but you may have the same problem again very soon. Why does my PC screen keep turning on and off? If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart. Also check the monitors own internal management power settings by activating the control buttons at the front or side. You could have a defective component that is heat sensitive. A faulty, failing, or malfunctioning circuit or component (e.g., capacitor) can cause the computer to shut off immediately or not turn on at all. Laptops will normally work just fine off mains power alone, but a dead battery (I mean truly dead, not just worn out) could stop it working. The battery check was only in case it was low and this can allow the corruption to occur. For a better experience, please enable JavaScript in your browser before proceeding. I updated her video card drivers. The screen saver was not the culprit. Google for "HP Pavilion dv4t disassembly" and you'll find several guides. Her screensaver had never turned on or had been used, her screen would just turn off after awhile per her power settings. no display though and the machines cuts off right away. It's not a huge deal but it's annoying for the user. d). Disassemble the laptop and remove the coin cell RTC battery from the motherboard. Sometimes, the best way to verify a cable is not loose is to disconnect and reconnect (reseat) the cable on both ends. Still no luck. In England Good afternoon awesome people of the Spiceworks community. If the input voltage for the power supply doesn't match the correct setting for your country, your computer might not stay powered on. Check both ends of each cable and make sure they are firmly attached to the component and the motherboard. Under Find and fix other problems, click on Power, then Run the troubleshooter. Depending on how easy it is to do this I would try detaching everything unnecessary and seeing if you still get the same issue. How to Troubleshoot and Fix a DLL Issue Caused by a Hardware Problem, How to Check for Electrical Shorts in a PC, How to Fix a Computer That Turns on but Displays Nothing, How to Fix a Computer That Won't Start in Safe Mode, How to Fix Stopping, Freezing, and Reboot Issues During the POST, How To Fix Windows 11 Black Screen Issues, How to Fix Errors Seen During the Computer Startup Process, 7 Ways to Fix the 'Your PC Did Not Start Correctly' Error, How to Fix It When Windows 11 Won't Shut Down. Even though her screen saver was set to None, I turned the timer onto 10 minutes as a test. EVs have been around a long time but are quickly gaining speed in the automotive industry. Thank you very much for that suggestion. It means that one of the devices you removed is causing your computer to turn off by itself. The computer is a DELL inspiron 15 7000 series gaming laptop. Thank you. Go to "Control Panel" and then "Power Options". Check the cables, clean your monitor, and take steps to keep it cool. Laptop shuts down and automatically turns on after like 3 seconds: Laptop shuts down, and turn on, and shuts down again: Laptop turns on then shuts off few seconds later. If it now works, you need a new battery, or content yourself with running it just on mains. Any help would be appreciated. Hello, whenever I try booting in the fan spins for a few seconds and then it stops. Remove the main battery from the laptop. Click on Contents > Coin cell battery to view the necessary pre-requisite steps and then the procedure to remove the battery. You are using an out of date browser. A POST card is not expensive and is a much more reasonable approach than stocking spare computer parts. For a better experience, please enable JavaScript in your browser before proceeding. It turns on, then off. Remove any external devices and check the functioning of monitor without them. The power lights turn on and fans for a couple seconds. If your computer turns on, and stays on, with essential hardware only, proceed to Step 11. The Dell service manual will usual give you a legend on what those beeps mean exactly. Welcome, and continue to come back. If your computer turns off immediately or even within a few seconds after it is turned on, there could be several possible issues. See if this helps (copied from a post by friedrickjoel). 1 - Install Dell Quickset if it's not already installed. She is an offsite user but I trust what she is telling me. Abel Benoie I removed the charger and the battery, held the power button for 30+ seconds and connected . Abel Benoie this booting in the fan spins for a few seconds and then it stops is normal behaviour from the fan. Navigate to Power & sleep in the left pane. Happy May Day folks! You said you checked power settings. Looking like i might as well get a new laptop this black friday. When the BIOS opens, use the arrow keys to navigate to the Advanced tab. Kbowzer Moua To do so, you need to: Open the Start Menu. You should come to a message that says, No Operating System found. The most commonly caused problems include, overheating, battery, hardware failure, ram cashing, faulty power supply, no laptop service, or window issue . I then tried updating the BIOS, deleting and then searching automatically for the newest battery/power drivers, but those didn't work either. If it's neither the battery nor the adapter, it could be a motherboard fat, which would be more challenging. Verify that the power supply voltage switch is set correctly, Make sure you're keeping the computer cool enough, Test the power button on the front of your computer's case, Reseat all internal data and power cables. Remove the battery and try running on the mains adapter only, then try disconnecting the mains adapter and running it on the battery alone. And anything more than 40 bucks would be too much money on a laptop this old. Just because your computer came on for a few moments doesn't mean that the power supply unit in your computer is working correctly. Are you possibly using an adapter/converter? JavaScript is disabled. I would really suggest you think properly and analytical before jumping into conclusions.Dont just make assumptions, get in the know. It happens. Thank you for using the Dell Community Forum. Obviously something has changed but it's not obvious and at our rates, it's not worth it to her for me to try. If memory serves me DVI, Display port, and HDMI can all support certain control settings being sent while VGA does not. Switch on the laptop and check if it starts OK. f). Once the date and time have been corrected, the message wont appear the next time that the laptop is started. David H Click on "Change plan settings", next to the plan you are using. Suddenly shuts down when battery reaches about 60%., but no shut downs when plugged in. battery is fully powered. The power lights turn on and fans for a couple seconds. I did upgrade the driver for the monitor through Windows update. If the power button is shorting out or even just sticking to the case, it might be the reason your computer is turning off by itself. Remove the battery and try running on the mains adapter only, then try disconnecting the mains adapter and running it on the battery alone. There's little chance that either one is the cause of this problem, but we shouldn't overlook them while we're reseating everything else. Can you have the user boot in Safe Mode to see if the problem exists there, too? Get-GPOReport from Powershell? Also if you're getting into repairing computers etc, then I suggest that you invest in a DMM and learn how to use it if you don't already know. Turn on the computer to see if the problem persists. Reinsert the coin cell battery (or replacement battery) - remember the orientation! does the laptop feel hotter than normal? Oct 24, 2020 by Open the computer up and remove them. Note the orientation of the battery for when you have to re-insert it. How do I turn off unnecessary startup apps on my PC? I have a situation that I need some guidance on. If you're without a POST card and spare parts to swap in and out, you're left not knowing which piece of your essential computer hardware is faulty. Get the Latest Tech News Delivered Every Day. I had the same issue with my HP Omen laptop charging for a few seconds when connecting to the AC adapter and then turning off a few seconds later. Solved! Replace the faulty hardware once you've identified it. Edit: Nevermind, monitor swap - do you know if the BIOS has any funky sleep state settings possibly? Check for causes of electrical shorts inside your computer. Your daily dose of tech news, in brief. go into safemode and see if it is any better. Check through all related settings to see if anything in the system was change to use battery power even while on the charger. Just this morning, I had to replace one that goes off on 2 workstations and also on my laptop. There may be a message on the screen about the date and time being incorrect. (1) Clearing/resetting the CMOS will not delete files on the HDD. I had a spare battery and AC adapter that I used to rule out either component. I'm wondering if anyone has had this problem, or at least found a solution for it? Else cable issue or the port issue (broken or missing pins or worn out connectors). It will also kill off the. Some times it turns off when the windows logo appear. For a better experience, please enable JavaScript in your browser before proceeding. Before this issue i had to troubleshoot bc I couldn't even open the startup menu, or touch mostly everything. Usually the battery is a CR2032 Lithium coin cell battery that is available most everywhere. Replace the power button if it fails your testing or if you suspect it's not working correctly. Depending on the age of the battery, it isn't shocking no. Make sure all cables inside the computer case are firmly attached to the motherboard and each component. Since your PC powered on with only the essential hardware installed, those components are working correctly. Verify the memory modules are properly seated in the memory slots on the motherboard. This process could take minutes to hours, depending on why the computer turns off so quickly after being turned on. Verify that the power supply voltage switch is set correctly. If this situation applies to your computer, unplug its power cord from the surge protector or battery back-up unit, and plug it directly into a wall outlet. When the battery is removed from the laptop, use a DMM (voltmeter function) to measure the batterys voltage. The power supply voltage switch, a small red switch on the back of the power supply, may be on the wrong setting.