Unfortunately, Assist Wireless website is devoid of information about phone upgrades. As such, Assist Wireless is compatible with T-Mobile, Sprint, and other MVNOs that use either T-Mobile or Sprints network (or both). Adding a Guard Assure device protection plan makes you more likely to get a new phone. In this situation, you will examine the available updates on your phone. To assure wireless replacement phone activation, you will first press your phones power button and hold it. In some situations, your mobile service provider will give you a new phone at no extra cost. If your Assurance wireless phone break in the first year, then call 1-888-321-5880 assurance wireless customer care number. Generally, it is available throughout the country, fast, and reliable. $89.99. Assurance Wireless Phone: Can I Replace from Online? 100% FREE UNLIMITED DATA Limited time only Terms Of Service. Lifeline Frequently Asked Questions | Assist Wireless Current Customers You may be eligible for 100% FREE Unlimited* Data, Talk, and Text! See . There is no fee for Extended Warranty repairs, but the replacement fee is $49 (applicability determined at the time of claim based on device type). >. They will suspend your service as a precaution so that no one else can use the funds you have left over. If youve tried everything else and still cant find your phone, please contact Assist customer support right away so they can temporarily suspend your service to prevent unauthorized use of your account. Assurance Wireless is rather vague about their replacement procedure. (Answered). Phone replacement as a California lifeline member. Then you will follow the policy & procedure of the assurance care agent and be able to get a replacement phone. (All Info Covered). Again, the phone turns on and follows the steps seen on the screen. 1GB for just $15. Whether you or someone you know is looking for emergency assistance or long-term solutions to stay on top of energy bills, there are several discount programs for qualified customers, as well as an Online Learning Program below to help you learn more about assistance programs. Scroll to Device info, and choose Insert SIM. There is no alternative for non-eligible seniors. If you have text available but still are unable to send and/or receive texts, we recommend trying the following steps: If you are experiencing an issue related to registering for an online account, please check to make sure you are entering all information as it is requested at registration. Assurance Wireless Phone Replacement - Tailwaggers and Jokes It conducts under a virgin mobile. Replace a lost or stolen phone or device - AT&T Go to solution. Please allow 5 minutes for this to complete and then try using the internet. Get help with your wireless phone, plans, orders, and voicemail. Assist Wireless is an MVNO (mobile virtual network operator) that utilizes Sprint and T-Mobiles network towers and thus provides its customers with a nationwide, super-fast, and very reliable network. Some other general problems like troubling operating system, bad camera, lower performance, small storage amount, or faulty charging; you can apply foran assurance replacement phone. Home Oklahoma Lifeline FAQs & Assistance | Assist Wireless. Assist Wireless is the #1 provider of Lifeline in the state of Oklahoma and multiple other states around the U.S. Enroll online to get started with us today! The wireless service for the low-income group is actually a lifesaver service. How much does it cost for Assist Wireless to send you a new phone? How to get Assist Wireless Replacement Phone - World-Wire The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Of course, you have a great chance to replace your stolen, lost, or any other problems with your wireless device. They will let you enjoy all their benefits in your state sustained by your replacement phone. There are many standard services that are included with your Assist Wireless device andLifeline phone service. Plus, find out how to replace a cracked screen or locate a lost or stolen device. Do you have any idea aboutthe assurance wireless replacement phone? Asurion is trusted by 300 million customers worldwide. You will receive your talk/text/dataon or close to the anniversary date of your enrollment each month as long as you remain eligible for the lifeline program. Lifeline devices that are available at retail locations can be purchased to use as a replacement device. Details on how we provide broadband Internet service are available at https://www.assistwireless.com/open-internet-statement/. You will listen to the ringing if it exists near you. If your household meets the two requirements above and you live in Oklahoma, Arkansas, Maryland, or Missouri, you can apply for the Assist Wireless Lifeline program. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICEprovided by Assist Wireless, LLC. Assist Wireless uses T-Mobile and Sprints towers and network. Here, the phones original owner will only get the warranty benefits and be sure it has no chance to transfer. A certified pre-owned replacement device. In order to receive your free phone, you must beeligiblefor and enrolled in lifeline services with Assist Wireless. This will take you back to the APN screen. 3 If you're eligible, you'll have the option to select screen repair during the . Assist Wireless is not responsible for, nor will we refund any lost, stolen, misused, or damaged phones, accessories or Assist Wireless Top Up purchases. Assist Wireless Assurance Wireless Cintex Wireless Copper Valley Wireless Easy Wireless enTouch Wireless FeelSafe Wireless GCI Infiniti Mobile Life Wireless NewPhone Wireless Q Link Wireless Safelink Wireless SafetyNet Wireless Sprocket Wireless StandUp Wireless Tag Mobile Tempo Communications Terracom Wireless TruConnect True Wireless If yes, todays writing is just perfect for you. If you have an iPhone, go to Settings, then choose General, finally select About. Box 5040 Charleston, IL 61920-9907 Phone 1-888-321-5880 A Worry-Free Way To Stay Connected. 400 minutes for just $8. If you are experiencing issues with your messaging from your service provider, we first recommend checking your text and/or data balance(s). (855) 392-7747 [email protected] Customer Service Hours Mon-Fri | 10am-6pm CT Sat & Sun | Closed Home Lifeline FAQs Lifeline FAQs: Learn About Lifeline You've got questions. It doesn't include physical damage caused by outside forces (e.g., water damage, cracked screen, etc.). You can apply for an Assist Wireless free phone and Lifeline service online at assistwireless.com/enroll-now. Here is where you can find a local dealer: https://www.assistwireless.com/locations/. Simply visit your local Assist Wireless store. If you have a GSM phone, it must work with T-Mobile, if you have a CDMA phone, it must work with Sprint. Connected device benefits require a co-pay of at least $10.01. Welcome to Theispfamily.com, the best place to come for helpful information and resources about internet service providers (ISPs). If you need more guidance, you can visit your local assurance agent. You can get an Assist Wireless phone for any budget, but the cost varies depending on the model. How to activate your phone Top-Up + upcoming charges for any plan Add-Ons Your account activity View and update security and account information Now's a great time to update your Account PIN, Email Address or Language Preference found in the 'My Settings' tab. Above these models, it is not sure what exact model you will get as replacement devices. $360 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on 5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone (all lines on account req'd on plan) plan between 4/6/23 - 5/17/23. I called Assurance Wireless Customer Service back in mid to late February to see if I could get a replacement for my California Lifeline issued UMX phone because the charging port has stopped working properly. After receiving a new SIM, you will install & activate it on your phone. Therefore, you should know the replacement policy for getting a phone from assurance wireless. Yes. Feel free to contact the customer care team at 1-888-321-5880 if you broke your phone or malfunctioned. All purchases of Assist Wireless Top Ups are final and non- refundable regardless of who uses or possesses the subscribers wireless phone after airtime is purchased, and regardless of whether the wireless phone is used with the subscribers consent or knowledge. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Learn how to activate your replacement device. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. If your phone is lost, stolen, or damaged they instruct you to call their customer support at 1-888-321-5880 and report the situation. Assist Wireless Lifeline Cell Phones We'll ask a few questions to find out what is wrong with your device and whether you're eligible for a repair or a replacement. These FAQs explain the different ways of how to file a claim at Verizon & track Asurion phone claim status. You will see your IMEI number there. However, there is a chance that the free replacement phone from the government wont work right, and you will have to pay for it. 2 Some devices qualify for cracked screen repair (available in select areas for certain devices). A similar case happens when upgrading your phone device. Some wireless companies decided to offer free plans to make government discounts even better. Those who qualify for Assist Wireless Replacement Phone receive a slew of benefits, including a free Smartphone-Android phone, free voice minutes, data, and unlimited free text bundles. Find A Location. Oh, well, Assist shows these top-up plans on its website so we will show them, too. General info. After all, you should contact the assurance wireless customer service center when facing any issue with your phone. The cost of an Assist Wireless phone varies by the make and model that you choose. Proper guidance can assist you in getting a replacement phone on time from assurance wireless. Please sign in again to continue. How to replace a lost, stolen or broken phone, tablet or other device. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. You will get this chance with 40 states in the U.S., which is impressive. If your household makes less than that, you can get help from the Assist Wireless Lifeline program. 3G service will run slower and may have difficulty accessing the internet in some poor signal strength areas. Extend your session by clicking OK below. Important information for customers impacted by COVID-19. To view your Lifeline plan details, login to your online account. Make sure your mobile data is turn on and wifi/airplane mode is turned off. Only eligible consumers may enroll. How do I activate Lifeline service on my Assist Wireless phone? If you do this, you will know your remaining account balance and trust that no one will use this. Terms & Conditions may apply. File a Mobile Device Protection Claim - AT&T Wireless Customer Support When it comes to refill options, you can add 100 MB of data for $4, 500 MB of data for $12, and 1 GB of data for $15. Data Refills. 100 minutes for just $4. Assurance Wireless Phone Replacement: How much does it Cost & takes time? TheISPfamily.com is your new place to read ISP information,internet guide, Cheap Data plans, TV channel lists,TV Guides, ISP reviews, Internet gadgets, and other useful reads. Please call our toll-free customer service center at, Do You Qualify for the ACP in Oklahoma? You can refill your data add 100 MB for $4, 500 MB for $12, or 1 GB for $15. You can follow the same process if you want to find your iPhone. Finally, the customer care team will suspend your phone service impermanently or deactivate your device permanently. Make sure to call Assist Wireless customer service and ask them if there are any available offers that you can take advantage of. Please reach out to our support team at (855) 392-7747 for Lifeline device assistance to submit a request to temporarily suspend your account before you get your Lifeline phone upgrade. Assist Wireless offers Lifeline phoneservice only to individuals who participate in aqualifying government-approved program or have income at or below 135% of federal poverty guidelines. What is the process to get a Replacement Assurance Wireless phone? He is passionate about helping businesses and individuals find the best internet service provider for their needs. You could also use one of your own instead of theirs. You can use the Assist Wireless Lifeline discount even if you already have a Lifeline discount from another provider. A copy of a document that shows you are enrolled in one of the above programs. Visit our Activate/Switch Device FAQs for more information. Due to inactivity, your session has expired. For your household to be eligible for the Assist Wireless Lifeline program, it must meet either of the following: Have a salary equal to or less than 135% of the Federal Poverty Level: Here is where you can find the federal poverty guidelines: https://aspe.hhs.gov/poverty-guidelines. When you get to the website, click on the box labeled, "Transfer NLAD Benefit.". Assist Wireless offers Bring Your Own Phone as an option. DATA SPEEDS NOT GUARANTEED. In Maryland, you can get a Lifeline plan with free unlimited data, talk, and text. However, the company also allows customers to bring their own device and use it with their services. It is essential to know that, as a replacement phone, the assurance will not give you the exact model you used. In the same category, when stolen your assurance phone, you can apply for replacing your phone without any hesitation. Take another look around and try to find your phone before seeking Lifeline assistance. Oklahoma Lifeline Cell Phone with Government Program | Assist Wireless And, when broken or damaged, your assurance phone can hamper your daily work like communicating with friends & family, online business or learning, and even urgent health care services. If you do this, you cant enjoy the services assurance offers. How to get Assist Wireless Replacement Phone. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. A subscriber must return the complete handset as received at the time of activation, in the same condition as when it was received. The replacement model may not be the exact model of the original device. To get a free phone from Assist Wireless, you must be eligible and apply for Lifeline Assistance. So, here, I will provide you with some crucial tricks to find your assurance wireless lost phone. They tend to offer a mid-range smartphone with all the basic, yet necessary features. Assist Wireless is a lifeline ETC (eligible telecommunications carrier). You may also qualify if your total household income meetsUSACs Federal Poverty Guidelines. Therefore, the carriers and MVNOs that are compatible with Assist Wireless include: In case you lose your Assist Wireless phone or if it gets stolen, first make sure to try and find it. The Lifeline Assistance program is supported by the Universal Service Fund. You can get Assist Wireless in Oklahoma, Arkansas, Missouri, and Maryland. Insert the battery. 500MB for just $12. Why do I need to get an Assist Wireless replacement phone? Then the assurance will provide your phone with a receipt. They will temporarily suspend your service to make sure no one can use your remaining balance. Yes. While Lifeline-eligible customers can get a basic free phone from Assist Wireless, they can instead choose to purchase an upgrade phone with better specifications and more advanced features. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Same day delivery and set up is available for. I Need Help With Are you worried about the replacement of your assurance wireless phone? Due to funding limitations, only one person per household is eligible for Lifeline assistance and a free device. For more information about the replacement and repair options, make sure to review your phones warranty. This means you may need to provide us copies of the proof that shows you are eligible for Lifeline each year. Obamaphone Providers If your phone breaks, your warranty may come in handy, and you can replace your lifeline by purchasing one of the models available in stores. If your phone is lost or stolen, you have to pay $25 to get a new one. Call 800.331.0500. We usually can have it to you in just a few days, and well transfer any remaining balance in your account to your replacement phone. The good news is that you can do it all online at https://www.assistwireless.com/byod/. Online chat: Visit the . However, if the above processes do not work with you, you will be sure your phone is lost or misplaced. To do so, the phone must be unlocked and T-Mobile GSM-compatible or Sprint CDMA-compatible. | Assist Wireless, qualifying government-approved program or have income at or below 135% of federal poverty guidelines, a list of Lifeline qualifying programs and income thresholds. In these Lifeline FAQs, youll find helpful information about providers, the forms needed to sign up, how to contact Lifeline customer service to request assistance from our staff, and what to do in an emergency, such as losing your telephone. Assist Wireless has a responsive customer service, which can be contacted by phone at 1-855-392-7747, by email at [email protected], by mail, by calling #611 from your Lifeline device, or by sending them a message at assistwireless.com/contact-us. Multiply the number of people in your household by 1.35 to get the maximum amount of money you can make in a year. The device a client wishes to bring must be compatible with the Assist Wireless network and services. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Service at (855) 392-7747. Learn about this device protection option that includes insurance coverage for repair and replacement of devices, digital security, tech support and more. Here, you will assure the customer agent that only your SIM card was lost, stolen, or damaged. If they will be able to obtain an unlock code from the manufacturer, they will provide it to you along with the step-by-step instructions to unlock your device. The reason is for the availability & changing of these devices when a new phone in the market. Oklahoma Subsidized Cell Phone - Device Help | Assist Wireless It would be best if you were qualified for and enrolled in Assist Wireless lifeline program to receive your free phone. Featured review. People who dont have a permanent place to live must give a temporary address that isnt a P.O. Customers may bring their own device to use as a replacement device as long as it is compatible with our networks. Data is provided over 5G, LTE, 4G, and 3G networks based on network availability and device capability. Some of the biggest benefits of becoming an Assist Wireless customer include the following. A new assurance phone comes with a one-year warranty. Taxes and fees included with service plan pricing. You should contact the assurance customer support center without hesitation if you have any problems during the activation process. In a word, your assurance SIM is unusable on another phone. Oklahoma Lifeline Device Assistance | Assist Wireless, Oklahoma Lifeline FAQs & Assistance | Assist Wireless, about receiving free Lifeline phone service and a free cell phone from Assist Wireless. 1000 minutes for just $15. So, you need to know about the replacement procedure for assurance wireless phones, and it is an easy task. Assist Wireless does not guarantee the speeds of the data services it provides. The Assist Wireless phone, as well as the Lifeline phone service that comes with it, include a slew of standard features. If your assurance phone is lost or stolen, you will pay a small fee for getting a replacement phone. It would be best if you spontaneously described what occurs to you by contacting the assurance wireless customer care center. The AT&T Support Center provides personalized assistance for customers of AT&T Wireless, Internet, Prepaid, and more!