My only reason it lost a star- is when the boxes arrived I was not prepared for how difficult it would be to open everything, organize all the pieces, and assemble in my small apartment. We cant really afford to go back and forth with furniture, paying return shipping and restocking fees. Took 30 days to get me a replacement part. A bit overwhelming to receive shipment, but I opened each box and carried the pieces upstairs individually, breaking down boxes as I went. Bad experience. Thank you for making this couch! The sofa easily fits 2 people with extra room and 3 adults have even been able to fit on it. The pros: Budget-friendly, high value modern sofas with good reviews from customers. I don't know, but it's now a $3000 couch that I will throw away. Thank you to Albany Park for the phenomenal team of customer care and for making the most beautiful couch! Crucially, it's also cozy enough for naps! Love the size and style. This couch is gorgeous! My wife had it the house and put together before I got home. Its mid-century form matches the Park Sectional Sofa seamlessly if you prefer your seating to match. The fabric feels soft yet durable, and I like that the cushion covers are removable for easy cleaning. A beautiful color and so comfortable. We bought the park sectional in vegan leather. Def get it!!! We have had this couch for 6 months now and it's held up great and only looks better the more we use it. Showcasing a vintage-inspired design, this couch has built-in high resiliency foam wrapped in cruelty-free synthetic feathers. It's quite comfortable to relax on, however there are a few things I'm not wild about. Beautiful sofa that beckons to you from across the room! Max. Its comfortable, cute and a perfect size for my apartment. I love the look, the size and the color of this chair. However, it came without the middle piece, and the sofa now slumps. I complained and still got a no but was told they would give me 75 dollars. Assembly was very difficult; the backs/sides take a ton of force to lock into place. Beautiful look and feels sturdy. Great service and response from the factory and delivery team. The other con is that the cushions slip extremely easily. Feathers come out regularly, so often that if I dont shake out the cushions and vacuum daily it feels like a chicken coup in my living room. My family shared with me it was easy to assemble. The fabric is beautiful, looks great in our space! The companys furniture is ideal for anyone looking for stylish and functional pieces that are comfortable and easy to move. The shipment was delayed by a week the shipping company called to reschedule the delivery date and said they would call back if it was delayed again. My girls are super active on the furniture and its pretty resilient! Their prices are great, it looks great, assembly fairly easy and just beautiful. Ok theyre incredible.. if you have kids or a dog, this is it!!! The color is incredible. I have been very happy with our decision. Purchased this sofa in grey and it's very spacious and comfortable. So beautiful, soft, and comfortable. Its a little smaller than I anticipated but now we have room for a chair which I dont mind.. We get compliments on it every time we have people over. Good sofa for the price point. It is so comfortable and our family of 5 can easily spread out on it. Greatly appreciated Albany Park setting the expectation upfront on when we would expect our couch. I'm especially grateful for how the leather has not marked up at all. Have some faith and do it!!!! The chair is comfortable and attractive. Its so easy to curl up with a blanket, book, and my pup! Available in black and grey, you can get the Kova Sofa 84" + Ottoman for $1285, marked down from $2485. The color of the distressed vegan leather looks more orange than brown. We are a family with dogs and a baby so its nice to have something that looks so nice but is also durable and easy to clean. Only small hiccup was an unexpected shipping delay of a couple weeks and half the couch arriving two days before the other half. The kids say it's super cozy. It is the centerpiece of my living room! I JUST RECEIVED IT! I got the vegan leather- honestly when I purchased it a few months ago I was a little worried because I couldnt find many reviews. We purchased as temporary furniture until our real furniture came. Its comfy, beautiful, and easy to clean. wish we had the budget for an ottoman and sofa, but even so - we're thrilled!!!!! It's great that it comes in multiple pieces, but it took loosening up the hardware a bit in our case for all to fit together. Scratches all over even though I had a cover on it. Get yours in black, brown, gray, or light gray for $850 (normally $1,160 ). Placed the Orders and then got confirmation from the logistics company with a date for delivery. These pieces are beautiful. I can imagine the ottoman would be the perfect cherry on top as far as comfort goes, it just didnt make sense in our space. Its so easy to wipe clean and it still looks like its in pristine condition. Assembly was generally easy, but be warned, it is a little difficult sliding the leather parts into place (Im paranoid and was afraid of tearing the leather). I am a single mom 5'3 and after it being delivered on my deck each box was light and easily transferable in my small home. The quality is so great, we ordered a chair to match! If I put a cushion under my knees it helps somewhat. Its the perfect chair to snuggle up in and very cute. Lovesac customer service hours are Monday to Friday, 9:00 AM to 1:00 AM ET, and Saturday to Sunday, 12:00 PM to 1:00 AM ET. Firm and roomy making it perfect for throw pillows and blankets as we head into the colder months. The seat cushions on all items were very firm upon arrival, which I don't mind, and are much softer in the places they have worn in. You can also choose the steel leg style to support your sofa, including a brushed gold finish and matte black polish. )no thank you! Plan on waiting 4-6 weeks. The quick delivery times (and free shipping) are seriously convenient, as is the easy assembly process. It was so easy to put together too! If you use one of these and buy something, Slumber Search may make a small amount of money. I dont hate it, its just not what i expected. So frustrated, sad, and angry. I love my couch! What customers are saying: We love our new sectional. Its not soft at all, but thats fine with me because everything else is great. The chair is incredibly comfortable for my 60+ year old bum. One piece broke off but we got it secured and it all worked out. The cousins are supportive but have that worn in feel. Michelle and Colleen put up with my crazy over shipping dates and times and making sure I would be home when my loveseat arrived. I have been searching for a chair that was deep enough to curl up in, but not so bulky and huge that it consumed my small living room. We are most than satisfied with our Kova Grand Pit! Very happy with the purchase and would definitely recommend!!! Aside from the style and comfort, my favorite thing about the furniture is that no matter what my three kids do to it, it always comes out clean. My cat is a fan of this couch as well. Your email address will not be published. So right within their estimates! The depth is great- two people can lay side by side and it's great for napping. Really really happy with this couch, it was worth the wait. Its the perfect dimension for lounging. The structure is sturdy and Im hopeful we will enjoy it for years. I gave it a few months as I thought maybe it would break in, but not, it is like sitting on a bench. It shipped quickly and was easy to put together, even for one person. However, I should note that there are only a limited number of outsider sources that hold reviews for this brand. This is NOT a formal sofa. Its big and comfortable and the shipping and assembly were a breeze. There is a tiny cut in the leather by the leg of the sofa. The couch arrived on time, but it was not an easy set up. Like many say, the seat cushions are a wee bit firm at first, but after regular use, it is the perfect medium comfort that we were looking for. The navy blue velvet & shiny gold legs are beautiful. bravo, albany park! For the price it isnt worth it - I wouldnt have selected this if Id tried it out in a showroom. Model tested: Albany Park Sectional Sofa in Boucl. It fits perfectly into our living room and the color is true to the website. from the reviews I have read the company makes good furniture but all their customer service is out sourced to the Philipines and they are out of reach by phone, I tried for hours one day. Customer Rating. Albany Park. There is a video of a pregnant woman assembling a sofa quickly on the website, and I think these are a bit misleading. It's perfect and every day I look at my chair and smile at this choice! And, yes this is my new baby!! So comfy and easy to put together.dogs and humans love the couch. In fact, Im kind of partial to them. by ALBANY PARK. We loooove our sectional! Hopefully someone will be able to find this review and make a better choice(NOT TO BUY) Than I did. I am so incredibly pleased with this couch! What an amazing value for how beautiful the sofa is. And what makes me the most excited is that I'm supporting a Black-owned, POC-owned, Woman-owned business! Excellent quality. Comfortable but super durable. Heres a snippet from the brand: Albany Park furniture comes packaged in apartment-friendly, space-conscious boxes that can easily be maneuvered in stairwells, tight hallways and throughout any home. It's the epitome of comfort. Albany Ottoman from . When we finally got the pieces and tried to assemble the sectional, one of the arms would not slide onto the couch, no matter what we tried. It sounds a little crunchy and the cushions are slightly flat for this price point. Easy to clean spills and pet fur (which I have plenty of with two cats and a dog). I'm absolutely in love with this piece! Our daughter just lives there now! We spent over 2 hours trying to get it into place, but the product is clearly faulty. Can comfortably fit 4 adults, and is toddler approved. Albany Park uses a combination of materials to create their furniture, including: The combination of these materials results in furniture that is durable, comfortable, and stylish. Everyone who sees it loves it. Looks great, super comfortable. The material is great and does not get scratched easily by my dogs nails. The website also has video instruction (amazing!) Bought it with the ottoman and am currently typing this review while lounging across both. Depending on where you look, you can save $100s for higher quality pieces that can fit even the most unique style.If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2023 Furniture Stores. I highly recommend this sofa. That is not true with the vegan leather because the back or bottom has a black fabric that helps keep the cushion from sliding around. The delivery was not good, difficult to unpack, difficult to put together. Like the Allyson Park bed, this one's part of a collection that also includes a mirror, nightstand, and dresser, so it could be a good fit for anyone looking for a chunky, natural wood vibe for their bedroom. Assembly was fairly easy and the material is super soft. I'm 5'3". It's soft. A screw driver is provided, but we wound up using an electric drill to put it together, as the screws were too tight to screw with the provided screw driver without stripping. Never purchased a couch online before so I had expectations that the color would be off etc. Customer service is phenomenal! Other than that, we love it and would highly recommend! I love this chair! Havent had a moment to try to sell it but I dont recommend the woven material. It seems sturdy, even though at first I was concerned. Everyday my family room looks like a chicken coop from all the feathers coming out of the cushions! If you are on the fence dont wait another second. So happy! I suppose that's where we have become a tad hesitate. After placing an order with a different company, having an order cancelled and terrible customer service we decided to shop around elsewhere. Score! I love my sectional! Business Response /* (4000, 18, 2021/06/24) */ BBB has been in contact with Patrick at Park's Furniture to discuss this matter. We have 2 young children (3 & 7mo) with plans to have more and after seeing what our 3 year old did to our precious couch we knew we needed something that would stand up better to messy kids. Customer service was also friendly and helpful along the way. I've had friends who've come in town sleep on it, and it's still in perfect shape. AWFUL Return Policy + AWFUL Quality Product, Shipping request woes, but couch is lovely. But still, it is an amazing couch so I still give it 4/5 stars. It had so many good reviews, I trusted that it was a good sign. Therefore when an odd mark appeared in the spot I love to sit in, I was concerned. It doesn't seem to be an issue that can be remedied from flipping the cushion, either, since it seems to be an issue with uneven wear on the sides. We manufacture our thoughtful collection of modern sofas, sectionals, armchairs, loveseats and ottomans that are conveniently delivered to your door in space conscious boxes. from Albany park because we are so obsessed! Color was exactly what I expected it to be. Thank you very much. We just bought a house and space is limited. Gorgeous color, lush fabric. I actually rolled the heavier base pieces end over end up my stairs to the living room. I love the supportive, firm cushions (comfy and cozy without trapping you). We bought the pit sectional, thinking we would use it as pictured as a pit but ended up changing the configuration to make a ginormous L-shaped sectional and we could not be happier. It was easy to move into my place and put on the legs. I would recommend this to anyone who is searching for the perfect piece for a small room or apartment living. The upholstery is easy to wipe off and vacuum, and is a beautiful color. We all say its hard to get out of, literally, yes! The instructional video on the website is really helpful so I just watched that and followed the directions on the included direction guide. Cannot recommend enough. We manufacture our thoughtful collection of modern sofas, sectionals, armchairs, loveseats and ottomans that are conveniently delivered to your door in space conscious boxes. I absolutely love our sectional. My vegan sectional sofa is perfect! Let's see---the sofa is daybed meets sectional. We noticed two scratches on one of the cushions shortly after it was delivered (well within the 30 days no questions asked ). It's firm, which I really like, and really comfy. It is so comfortable and you really cant beat the price! Very happy with my purchase. We wanted velvet because we'd read a million reviews about how it's easiest to keep clean of dog fur. Based on other reviews, pictures, and videos on the Albany Park website, I thought the sofa would be much softer and the cushions thicker. These chairs were perfect! We ordered this sectional a couple months ago and have since received it. Besides this inconvenience given that I have a small apartment and did not want to get rid of my previous couch before I received this one, it was a good experience. I would recommend this company for anybody especially if you have animals. It took about 4 weeks to get to my house from the time I ordered it even thought it had said a week originally but its well worth the wait! Required fields are marked *, This field is required Second is the front half of the seat appears to tilt more towards the floor so it looks a little lopsided. I loved that I could choose gold legs to make it my own, because I wanted gold to be an accent color. If your order has not shipped yet and you came to the comments to see if this is a regular occurrenceit is 4 days after our estimated ship date we were told our item would be shipped that week but to call again in a few days 11 days after our estimated ship date we were told the items would "go out today" 15 days past our estimated ship date an employee told me "they were swamped" then later in the same conversation told me the delay the shippers fault When we checked with the shipper (CEVA) they had not been dispatched to Albany Parks warehouse 24 days past our estimated ship date and the couch arrived, it took much longer than 15 minutes to put together and the middle support legs are very loose Check the FAQs, Im sure you were told that your couch would ship 3-5 days with UPS Ground but please know this is a lie Darryl and JessicaIf I could put this in football termsyour customer service team is on the wrong one yard line with no defensive coordinator in sight. I had been searching for months for the right reading chair - one large enough for me and my 20 lbs dog to snuggle in with a book or my laptop - and was struggling to find something that I liked that looked comfortable and in the budget range I was willing to pay. But like I said it does look great. Looks amazing and works great for our space. Great buy. I do not recommend purchasing anything from Albany Park as the quality is horrible for what you pay. After a quick scan of their their inventory, I discovered a range of sofas, sectionals, loveseats, armchairs, and ottomans, which all embody a minimalistic but sophisticated touch. Cannot get any expediting of delivery. After shopping in an over-priced showroom, feeling overwhelmed with options and then realizing deliver would take 4-6 weeks, Darryl and Jessica Sharpton set out to simplify the sofa buying process. I just bought it but it feels like it will last a lifetime. I received many compliments on it. Then the chair would be perfection. Quality? Great Job Albany Park! I have been trying to call the 800 number listed for days and can not get though, just as you're the next call, you are instructed to leave a message and they never all you back. to our surprise, that didnt work either. Eager to showcase the vibrant shades of West African culture, Darryl created this piece, marking the beginning of an entire furniture collection thats now available at Albany Park. A known defect and offered me an insulting $100 credit. Theyre perfect for our space. I purchased the gray fabric option. Overall we love it and would buy again. provide examples of three different instruction mnemonics . I need to take a sweater block to it, and hopefully that will fix it. With an elongated seat compartment joined onto the rest of the couch, I think it ultimately offers more room for your guests to have an exquisite tea party. The couch is easy to put together, well packed, and super comfy. I bought 8 pieces and then wanted to add 4 more. You can return your order within 30 days of receiving it. That said, the couch is great and was only a few days later than estimated (which is great considering how the shipping situation was in Feb 2022). Tricky at first to put together by yourself, but got the hang of it! It is perfect for our small living room space. Its oversized and perfect for reading or napping. By streamlining choices, providing transparent in-stock selection, and offering competitive quality for the price, Albany Park is a sofa and seating brand worth a serious look. We currently do not have children, and our two dogs are too smitten with the old couch to care about this one. I purchased the Kova pit because it was large and the ads made it look comfortable. Everything about it is perfect. Albany Park Furniture is a company that has been in business since 1967 and is based out of Richmond, VA. Hardware was solid and instructions were basic. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. The material is so soft. Albany Parks furniture is targeted towards young professionals, students, and anyone living in a small apartment or urban environment. Clearly not the case. I was confused & pretty annoyed to be honest- I had to awkwardly ask my neighbor and a friend to come over and help carry the boxes up all the way up to the third floor for me because I was unable to do so. I thought about buying these for months and Im so glad I finally decided to get them. Overall the shipping company employees were very kind and helpful. I waited months for the sofa - it is very pretty. I love my new couch. This works but its just ok. It gives the room eye catching color and frankly, its just really cool. It transformed my room. Despite having just 3 core styles, Albany furniture is surprisingly versatile.
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